Resolve legacy issues and expense one-off costs One-off cost Comment  c.£2bn over 2017 to 2019 (excluding W&G); Restructuring costs of which c.£1bn in 2017  Partially related to exiting head office properties with onerous lease terms  £2.0bn of lifetime disposal costs; of which Capital Resolution disposal costs £1.2bn taken by end 2016  Majority of residual expected to be in 2017  £750m restructuring provision taken in W&G respect of the 17 February 2017 update on RBS’s remaining State Aid obligation  Substantial number of issues progressed in Conduct costs 2016  2017 expected to be peak of remaining legacy conduct costs 24