CEO'S MESSAGE CONSOLIDATED RESULTS STATEMENTS RBS RESULTS CENTRE

Statutory results Condensed consolidated cash flow statement for the period ended 31 December 2016 Year ended 31 December 31 December 2016 2015 £m £m Operating activities Operating loss before tax on continuing operations (4,082) (2,703) Operating profit before tax on discontinued operations - 1,766 Adjustments for non-cash items (7,810) (6,661) Net cash outflow from trading activities (11,892) (7,598) Changes in operating assets and liabilities 8,413 8,589 Net cash flows from operating activities before tax (3,479) 991 Income taxes paid (171) (73) Net cash flows from operating activities (3,650) 918 Net cash flows from investing activities (4,359) (4,866) Net cash flows from financing activities (5,107) (940) Effects of exchange rate changes on cash and cash equivalents 8,094 576 Net decrease in cash and cash equivalents (5,022) (4,312) Cash and cash equivalents at beginning of year 103,592 107,904 Cash and cash equivalents at end of year 98,570 103,592 54 RBS – Annual results 2016

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Highlights
Key metrics & ratios 2016 RBS performance summary Q4 2016 RBS performance summary Building a stronger RBS Building the number one bank for customer service Capital reorganisation IFRS9 2017 outlook Medium term outlook 2017 targets
CEO'S MESSAGE CONSOLIDATED RESULTS
ANALYSIS
Net interest income Non-interest income Operating expenses Impairment (releases) / losses Capital and leverage ratios
SEGMENT PERFORMANCE
PBB & CBP Total income by segment Impairment losses / (releases) by segment Loans & advances to customers (gross) by segment UK Personal & Business Banking Ulster Bank RoI Commercial Banking Private Banking RBS International NatWest Markets Capital Resolution Williams & Glyn Central items
STATUTORY RESULTS
Condensed consolidated income statement Condensed consolidated balance sheet Condensed consolidated statement of changes in equity Condensed consolidated cash flow statement
STATEMENTS RBS RESULTS CENTRE